Privacy Policy

Last Updated: June 2023

At Invest South West, we are committed to protecting the privacy and security of the personal information of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the relevant privacy laws and regulations applicable in Australia. We encourage you to read this policy carefully to understand our practices regarding your personal information.

Collection of Personal Information

1.1. We may collect personal information from individuals in various ways, including but

not limited to:

  • Information provided voluntarily through forms, applications, or registrations on our website or other platforms.
  • Information provided during correspondence, such as emails, letters, or telephone conversations.
  • Information obtained through user interactions, transactions, or participation in surveys, events, or programs.

1.2. The types of personal information we may collect include, but are not limited to:

  • Name, contact details, and demographic information.
  • Employment and educational history.
  • Financial or payment information.
  • Any other information necessary for the provision of our services.

Use of Personal Information

2.1. We may use personal information for the following purposes:

  • Providing and improving our services, programs, and initiatives.
  • Processing applications, registrations, or requests.
  • Communicating with individuals and responding to inquiries or complaints.
  • Conducting research, surveys, or analysis to enhance our services.
  • Complying with legal obligations or regulatory requirements.

2.2. We may use personal information for other purposes not listed here, provided it is compatible with the original purpose and permitted by law. In such cases, we will notify individuals or obtain their consent where required.

Disclosure of Personal Information

3.1. We may disclose personal information to third parties in the following circumstances:

  • To trusted service providers, contractors, or agents who assist us in delivering our services and conducting our operations.
  • When required by law, legal proceedings, or regulatory authorities.
  • In response to valid requests by public authorities or law enforcement agencies.
  • When necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

3.2. We will take reasonable steps to ensure that third parties handle personal information in a manner consistent with applicable privacy laws and regulations.

Data Security and Retention

4.1. We implement appropriate security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

4.2. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

5.1. Individuals have the right to access, correct, update, or request the deletion of their personal information, subject to legal limitations and exceptions.

5.2. Individuals may choose not to provide certain personal information; however, this may limit their access to certain services or features.

5.3. Individuals may opt-out of receiving promotional communications from us by following the instructions provided in such communications.

Children's Privacy

6.1. Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without appropriate parental consent. If you believe we have inadvertently utilised imagery or reference to children unlawfully in our material please contact us immediately.

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